Frequently Asked Questions

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Wheatstone A-5000 FAQ
Question Answer

I have one SPN-5000 module - can I have more phone (caller) inputs? Yes. The console supports two SPN-5000 modules. If you need to handle additional callers, please see our white paper Making The Connection (pdf).

I have crosstalk and/or distortion issues involving only some inputs. Why? The A 5000 console employs a non-summing talkback bus, fed by any mic input that is configured to feed the bus. Since the talkback bus is non-summing, feeding it from multiple inputs causes crosstalk and/or distortion on all inputs so assigned. You must choose only one input to feed the talkback bus. This is accomplished with position 4 of the module’s seven position dipswitch SW1.

How do I set up talkback from the control room to the studio? Any single MM-5000 mic input can be set up to feed the internal talkback bus by turning on the channel’s TB TO ST dipswitch (SW1 position 4, located on the individual MM-5000 module circuit board). The audio on this bus interrupts the studio output when the studio TB button on the console is pressed. Please note, only one channel in the console may be assigned to the talkback bus.

How do I talk with the caller off line? Any single MM-5000 mic input can be set up to feed the internal talkback bus by turning on the channel’s TB TO ST dipswitch (SW1 position 4, located on the individual MM-5000 module circuit board). The audio on this bus interrupts the caller feed when the caller CUE button on the console is pressed. Please note, only one channel in the console may be assigned to the talkback bus.




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